Any shipping and delivery matters are governed by this policy ("Shipping & Delivery Policy")
1. Delivery charges
a. You will be shown the delivery charges due for each order prior to making a payment. We work with logistics providers to provide you with the best possible rates, where applicable.
2. Dispatch time
Please allow 2-5 working days post your placement of order for the shipment to be dispatched. We require minimum 2 days to work with local farmers to get your fresh produce and ensure minimum food wastage.
3. Delivery time
The delivery time is approximately 5 working days for domestic shipments from the date of shipment within India. Deliveries will be made to the address provided by you at the time of the order.
Though we are doing everything to ensure that the shipment reaches you in time, there may be delays due to unforeseen circumstances and certain restrictions due to COVID, especially for products that are sent to us from outside of Karnataka.
4. Damaged / Defective goods
If the goods you receive are damaged or defective or not matching your order, you will be required to intimate us about such cases within 24 hours of delivery. Please refer to our Returns & Exchange policy for more details.
5. Product Returns
The shipping costs incurred for the return of any item(s) will be borne you. Please refer to our Returns & Exchange policy for more details.
6. Outside Bangalore orders - Please note that perishable products such fruits, vegetables, dairy, eggs etc. will not be shipped outside Bangalore.